一：酒店工作中常用的英语
二：酒店常用英语
一、
1) Good morning. This is Room reservation. May I help you?
早上好，客房预订处，我能为您做什么？
2)What kind of room would you like to reserve?
您想订哪种类型的房间?
3)A single room or a double room?
要单人间还是双人房间？
4) For which dates do you want to book the rooms?
您想订哪几天的房间呢？
5) What time will you be arriving?
您将在何时到达？
6) May I know your name?
您能告诉我您的名字吗？
7)How long will you be staying?
您将要住多久？
8)I’d like to confirm your reservation.
我要确认一下您的预订。
9) I’ll check the room availability.
我查查客房预订情况。
10) You should pay a deposit of US$1000 beforehand.
您应预期付1000美元的定金。
11)There is a 10 per cent discount.
10%的折扣。
12)What kind of room would you be prefer?
您要什么样的房间？
13) Have you got a booking?
您预订了吗？
14)A single room or a double room?
要单人间还是双人房间？
15) We’ll extend your reservation for you.
我们将会按您的要求作相应的更改。
16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！
17) Please don’t leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step!
请走好！
19) We wish you a pleasant journey.
祝您旅途愉快！
20) Have a nice trip!一路平安！
21) All the best!万事如意。
22) Take care!多保重！
23) Good luck!祝您好运！
24) Thank you (very much)
谢谢您（非常感谢）。
25) Thanks a lot.多谢。
26) Thank you for coming.
谢谢您的光临。
27) Thank you for staying in our hotel.
感谢您在我们饭店下榻。
28) I’m very grateful to you.
非常感谢您。
29) It’s very kind of you.
谢谢，您真客气。
30) You are (most) welcome.
不用谢，不用客气。
31) Not at all.不用谢。
32) Don’t mention it.不用谢。
33) My pleasure.(or with pleasu......余下全文>>
三：酒店常用英语
Receiving a walk-in guest. 为散客登记
How many people do you have ，XX Mr./Mrs.? 先生/小姐，请问您有几位？
What kind of room do you prefer，XX Mr./Mrs. Please ? XX先生/小姐，请问您想要哪种房间？
Just a moment, I have to check if there’s a room available XX Mr./Mrs.
XX先生/小姐，请稍等，我看看有没有空房。
Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 给您我们酒店介绍和价目表。
We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐，我们给您九折优惠。
Would you like to register, please? XX Mr./Mrs. XX先生/小姐，请您登记，好吗？
You have to register individually, please. XX Mr./Mrs. XX先生/小姐，请您们分开登记，好吗？
Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐请您填一下登记表。
Would you please put your nationality there, sir? 先生，请您将您的国籍写在这儿。
Would I ask you to put your name in block capital? XX Mr./Mrs.
XX先生/小姐请用大写字母写您的名字，好吗？
May I have your occupation, please? 请问您的职业？
Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐，请签名。
Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.
XX先生/小姐，能出示一下您的护照吗？
I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.
XX先生/小姐，恐怕您的房间还没收拾好，希望您不介意在这里等一下。
How would you like to pay by cash or credit card，XX Mr./Mrs. ? XX先生/小姐,请问您是现金或是信用卡付款？
How long will you stay here，XX Mr./Mrs.? XX先生/小姐，您准备在我们酒店住多久？
How would you like to settle you Account? In cash or by credit car......余下全文>>
四：酒店常用英语 40分
Anything else, sir?还需要些什么吗？
May I help you, sir? 需要帮助吗？
Excuse me. 打扰一下，对不起。
Sorry to have kept you waiting. 对不起，让您久等了。
Just a moment, please. 请稍等一下。
I apologize for this. 我为此道歉。
It’s very kind of you. 您真客气。
Thank you. 谢谢您。
You are welcome. 不用谢。
I am at your service. 乐意为您效劳。
Turn left/right. 往左/右转。
五：酒店来了老外，请问谁能给些酒店常用英语，比如住宿
一、1)Goodmorning.ThisisRoomreservation.MayIhelpyou?早上好，客房预订处，我能为您做什么？2)Whatkindofroomwouldyouliketoreserve?您想订哪种类型的房间?3)Asingleroomoradoubleroom?要单人间还是双人房间？4)Forwhichdatesdoyouwanttobooktherooms?您想订哪几天的房间呢？5)Whattimewillyoubearriving?您将在何时到达？6)MayIknowyourname?您能告诉我您的名字吗？7)Howlongwillyoubestaying?您将要住多久？8)I’dliketoconfirmyourreservation.我要确认一下您的预订。9)I’llchecktheroomavailability.我查查客房预订情况。10)YoushouldpayadepositofUS$1000beforehand.您应预期付1000美元的定金。11)Thereisa10percentdiscount.10%的折扣。12)Whatkindofroomwouldyoubeprefer?您要什么样的房间？13)Haveyougotabooking?您预订了吗？14)Asingleroomoradoubleroom?要单人间还是双人房间？15)We’llextendyourreservationforyou.我们将会按您的要求作相应的更改。16)Wewishyouapleasantstayinourhotel.愿您在我们饭店过得愉快！17)Pleasedon’tleaveanythingbehind.请不要遗忘你的东西。18)Mind(orwatch)yourstep!请走好！19)Wewishyouapleasantjourney.祝您旅途愉快！20)Haveanicetrip!一路平安！21)Allthebest!万事如意。22)Takecare!多保重！23)Goodluck!祝您好运！24)Thankyou(verymuch)谢谢您（非常感谢）。25)Thanksalot.多谢。26)Thankyouforcoming.谢谢您的光临。27)Thankyouforstayinginourhotel.感谢您在我们饭店下榻。28)I’mverygratefultoyou.非常感谢您。29)It’sverykindofyou.谢谢，您真客气。30)Youare(most)welcome.不用谢，不用客气。31)Notatall.不用谢。32)Don’tmentionit.不用谢。33)Mypleasure.(orwithpleasure)很高兴能为您服务。34)Gladtobeofservice.很高兴为您服务。35)Atyourservice.乐意为您效劳。36)I’msorry.很抱歉。37)Excuseme.对不起。38)I’mterriblysorry.It’smyfault.非常抱歉，那是我的过错。39)I’mawfullysorryformycarelessness.对于我的粗心大意我非常抱歉。40)Sorrytohavekeptyouwaiting.对不起，让您久等了。41)Sorrytointerruptyou.对不起，打扰了。42)That’sallright.这没什么。43)Itdoesn’tmatter.没关系。44)Nevermind.不要紧，没关系。45)Let’sfo......余下全文>>
六：我已经预定好酒店的英文怎么说
I have booked the hotel.
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